After 18 years of providing bespoke strategy consulting in governmental relations, political, and non-profit management, CCS has evolved to become an innovator in civic and non-profit management technology: introducing our digital platforms to power civic and non-profit organizations' success- Capitol Non-Profit BuildersSM and The Civic Strategy System for Campaigns and Advocacy SM.
Ms. Reid Heath possesses over 20 years of experience in guiding non-profits, civic organizations, and managing governmental relations and civic initiatives. With an innovative and results-oriented mindset, she approaches objectives and tasks as opportunities to devise and implement robust strategies, leveraging her mastery and multi-disciplinary expertise in strategic planning, research methods, governmental relations / civics and non-profit management to enable organizations to achieve desired measurable outcomes. This serves as the foundation for CCS’ evolution and entrance into a bold new phase—one focused on building the systems, tools, and resources which power civic organizations, non-profits, and transform the communities they serve. This transition is both exciting and deeply aligned with Ms. Reid Heath’s long-standing vision for sustainable and community-driven change.
Ms. Reid Heath earned a Bachelor of Arts in Political Science with concentrations in public policy and American government and a Master of Social Work with concentrations in administration and policy management, both from the University of South Carolina and completed the Next Level Growth Venture program to earn an executive education certificate in small business growth and management through the Kaufman Foundation, hosted by the City of Columbia, SC. With Ms. Reid Heath's training and expertise, she is well-equipped to lead the development of systematic tools and resources to amplify your organization's impact.

At ImpacTech Systems, LLC, we help leaders, organizations, and governments navigate disruption and build systems that last. Our mission is to transform complex strategies into actionable frameworks that deliver measurable results — even in uncertain environments.
National civic, nonprofit, philanthropic, and membership-based organizations are operating in environments defined by legislative volatility, funding shifts, regulatory scrutiny, and heightened board oversight. Executive teams require disciplined policy interpretation and governance alignment to maintain institutional stability.
We stabilize executive decision environments under policy-driven disruption.


Founded in 2008 as a governmental relations consulting firm, Principal and CEO Krystel Reid Heath had a vision, ‘That people should come before politics, and regardless of your position in life, that your government should work for you’. Her founding vision was simple: ‘To speak on behalf of those who would otherwise not have a voice in our governmental system and positively influence the political process.’ This of course was not easy–change never is.
Some of our early accomplishments included:
-Partnering with Kids Are Waiting—a Project of the Pew Charitable Trusts to advocate for the reform of foster care on Capitol Hill (2006-March 2008);
-Advocating for reform of child welfare system through political education and advocacy with Foster Club in over 25 states (June 2006-2008);
-Hosting a City of Columbia Mayoral Candidate’s Forum (March 2010);
-Hosting of Statewide Annual Legislative Conference, “The Capitol Report” (2010-2013)Our Principal and CEO, Krystel Reid Heath, was a TV Political Analyst and Commentator, “The Political Pulse”, WACH FOX 57 (August 2010-October 2011);
With diversified media and communications experience, our Principal and CEO, launched the communications arm of the company in 2011. Since, then, Capitol Consulting Strategies, LLC has successfully assisted various non-profits, small businesses and governmental entities in the development and implementation of public and community relations strategies.
We provide executive-level briefings designed for CEOs, executive teams, and board leaders navigating policy volatility.
Interpreting Federal & State Policy Volatility Beyond Headlines
Governance Escalation & Board Risk Oversight During Funding Instability
Executive Decision Architecture Under Legislative & Regulatory Uncertainty
Stabilizing Organizational Strategy When Policy & Funding Conditions Shift
Strengthening Governance Capacity in Volatile Operating Environments
Preventing Operational Fragmentation During Policy-Driven Disruption
For organizations requiring sustained executive continuity during policy-driven transition, ImpacTech Systems offers a limited number of Fractional Chief Policy Officer engagements. This executive advisory role provides:
Executive-level risk and exposure assessment
Strategic framing for leadership deliberation
Board and executive alignment support
Executive interpretation of emerging policy developments
Structured stabilization during high-stakes policy transitions
This is an executive-level strategic engagement. It is not operational government relations, tactical advocacy, or staff augmentation.
Executive advisory engagements are led directly by Krystel Reid Heath, MSW, Chief Executive Officer & Chief Innovation Officer.
Engagements are limited and structured to preserve senior-level focus and institutional continuity.
Executive Engagement Inquiries:
Inquire about acquisition and investment opportunities.
The Systems Impact Report is our monthly newsletter which provides industry insights, resources and news regarding ImpacTech Systems, LLC.
Email: [email protected]
Address: 1629 K Street, NW, Suite 300, Washington, DC 20006
Phone: 202-844-2145
Hours: Monday through Friday, by appointment only.

Our solutions are powered by decades of expert strategy and leveraged with innovative and transformative technological solutions.

We don't cut corners or take shortcuts and we'll never compromise the quality of our offerings or services for a short-term gain.