Capitol Consulting Strategies, LLC

Has Evolved

After 18 years of providing bespoke strategy consulting in governmental relations, political, and non-profit management, CCS has evolved to become an innovator in civic and non-profit management technology: introducing our digital platforms to power civic and non-profit organizations' success- Capitol Non-Profit Builders^SM and The Civic Strategy System for Campaigns and Advocacy ^SM.

About Us

Empowering Civic Change Through Strategic Innovation

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About Chief Strategist and CEO,

Krystel Reid Heath, MSW

Ms. Reid Heath possesses over 20 years of experience in guiding non-profits, civic organizations, and managing governmental relations and civic initiatives. With an innovative and results-oriented mindset, she approaches objectives and tasks as opportunities to devise and implement robust strategies, leveraging her mastery and multi-disciplinary expertise in strategic planning, research methods, governmental relations / civics and non-profit management to enable organizations to achieve desired measurable outcomes. This serves as the foundation for CCS’ evolution and entrance into a bold new phase—one focused on building the systems, tools, and resources which power civic organizations, non-profits, and transform the communities they serve. This transition is both exciting and deeply aligned with Ms. Reid Heath’s long-standing vision for sustainable and community-driven change.

Ms. Reid Heath earned a Bachelor of Arts in Political Science with concentrations in public policy and American government and a Master of Social Work with concentrations in administration and policy management, both from the University of South Carolina and completed the Next Level Growth Venture program to earn an executive education certificate in small business growth and management through the Kaufman Foundation, hosted by the City of Columbia, SC. With Ms. Reid Heath's training and expertise, she is well-equipped to lead the development of systematic tools and resources to amplify your organization's impact.

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Our Founding

Our Leadership

Ms. Reid Heath brings over 20 years of experience guiding non-profits, civic organizations, and government relations initiatives. Known for her innovative, results-driven approach, she treats every objective as an opportunity to design and implement transformative strategies. Leveraging her expertise in strategic planning, policy research, civic engagement, and non-profit management, Ms. Reid Heath helps organizations achieve measurable, sustainable impact.

This foundation drives ImpacTech Systems’ mission: developing the systems, tools, and resources that empower civic organizations and non-profits to maximize their impact and transform communities. Our work focuses on civic innovation, policy leadership, and strategic organizational development, reflecting Ms. Reid Heath’s long-standing vision for community-driven, sustainable change.

Ms. Reid Heath holds a Bachelor of Arts in Political Science with concentrations in Public Policy and American Government, and a Master of Social Work with concentrations in Administration and Policy Management, both from the University of South Carolina. She also earned an Executive Certificate in Small Business Growth and Management through the Kauffman Foundation’s Next Level Growth Venture program, hosted by the City of Columbia, SC.

With her experience and training, Ms. Reid Heath is uniquely equipped to lead the creation of strategic tools and resources that amplify organizational impact, drive policy innovation, and support civic initiatives nationwide.

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Our Evolution

While ImpacTech Systems officially launched in September, we are far from new to business. Our work is built on decades of experience guiding civic organizations, non-profits, and governmental initiatives. This expertise serves as the foundation for developing frameworks, tools, and strategies that help organizations maximize impact, streamline operations, and drive measurable, sustainable change.

By combining strategic insight with innovative frameworks and technology, ImpacTech Systems represents a bold next phase—turning deep experience into actionable systems and resources that empower communities and civic organizations nationwide.

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Our Mission

Founded in 2008 as a governmental relations consulting firm, Principal and CEO Krystel Reid Heath had a vision, ‘That people should come before politics, and regardless of your position in life, that your government should work for you’. Her founding vision was simple: ‘To speak on behalf of those who would otherwise not have a voice in our governmental system and positively influence the political process.’ This of course was not easy–change never is.

Some of our early accomplishments included:

-Partnering with Kids Are Waiting—a Project of the Pew Charitable Trusts to advocate for the reform of foster care on Capitol Hill (2006-March 2008);

-Advocating for reform of child welfare system through political education and advocacy with Foster Club in over 25 states (June 2006-2008);

-Hosting a City of Columbia Mayoral Candidate’s Forum (March 2010);

-Hosting of Statewide Annual Legislative Conference, “The Capitol Report” (2010-2013)Our Principal and CEO, Krystel Reid Heath, was a TV Political Analyst and Commentator, “The Political Pulse”, WACH FOX 57 (August 2010-October 2011);

With diversified media and communications experience, our Principal and CEO, launched the communications arm of the company in 2011. Since, then, Capitol Consulting Strategies, LLC has successfully assisted various non-profits, small businesses and governmental entities in the development and implementation of public and community relations strategies.

At ImpacTech Systems, our mission is to equip civic organizations and non-profits with the frameworks, tools, and strategies they need to create measurable impact. We believe that meaningful change is both visionary and actionable, and our work turns complex challenges into clear, achievable solutions.

Through innovative systems, strategic guidance, and hands-on resources, we enable organizations to strengthen communities, drive policy innovation, and achieve tangible, sustainable outcomes. Every framework we develop, every tool we create, and every strategy we implement is designed to empower our partners to take decisive action and translate mission into measurable results.